RETURN & REFUND POLICY – Kid Hub

1. Eligibility for Return
You may return products within 7 days of delivery if:

• The item is damaged or defective

• You received the wrong product

• The item is unused and in original packaging

2. Non-Returnable Items

• Used items

• Discounted/clearance products

• Hygiene-related toys/products

• Custom or personalized items

3. Refund Process
Refunds are issued to your original payment method within 5–10 business days after inspection.

4. Exchange
Exchanges can be made for the same item or similar item of equal value (subject to stock availability).

5. Return Shipping
Return shipping charges may be the responsibility of the customer unless the item is defective.